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Los Cabos

Tips For Travelers

Tips For Travelers
Average Temperature

In Cabo San Lucas the average high is 91 and the average low is 59 during our trips.

Cash Allowance

The Auto-Owners Insurance Los Cabos trip includes accommodations at an All-Inclusive resort where your meals and beverages are included. For this reason, there will not be a cash allowance given for this program.

Cell Phone/Data Service

Prior to using cell phones internationally, please contact your cell phone service provider for their availability, rates, roaming fees and charges related to international service. You can turn off the cellular data on your phone and only use the complimentary WiFi at the resort in order to access the Auto-Owners Insurance Mobile App for this trip.

Contact Information

Auto-Owners Insurance will provide cards in your pre-trip package that will have your contact information while on the trip. We recommend that you leave these cards with your family and office so you can be contacted in case of an emergency.


The local currency in Mexico is the Mexican Peso. Many shops and restaurants will accept US Dollars but change may be given in Pesos. Credit and debit cards are also widely accepted. Exchange rates and foreign transaction fees are determined by your credit card company or bank. We recommend you check with your credit card company or bank in order to determine the current fees and exchange rates that they charge. Note: you may want to explore obtaining a "premier" credit card to use while out of the country as many "premier" credit cards do not charge a foreign transaction fee which is typically 3% of the charge amount.

Drinking Water

Water or ice serviced in restaurants is usually purified. If you are concerned, you can always request bottled water. Your room will be replenished with bottled water each day.

Duty Free Allowance

You may bring back gifts or articles up to a value of $800.00 per person into the USA without incurring customs duty. Items should be available for customs inspection. You may include one liter of alcoholic beverages within this $800.00 exemption. It is recommended that you keep ALL receipts together and with you in your carry-on bag for any items purchased while abroad to make filling out the customs forms easier for you. For more information on U.S. customs regulations, please refer to Customs Duty Information.

Electrical Appliances

The hotel uses standard USA 110 volt outlets.


All gratuities for group events, housekeeping and porterage at the Grand Fiesta Americana Golf & Spa Resort have been covered by Auto-Owners Insurance. No additional gratuities are necessary; however they can be given at your own discretion. You will be responsible for any gratuities for services that you obtain on your own.

Incidental Accounts

When you check-in at the hotel, you will be asked to provide a credit card to establish charging privileges. Your hotel incidental account will need to be settled upon your check-out of the hotel.

Legal Drinking Age

The legal drinking age in Cabo San Lucas is 18 years old. The monitoring and consumption of alcoholic beverages is your responsibility. Auto-Owners Insurance and Gavel International will not be responsible for monitoring or controlling access to alcoholic beverages for any guests.

Mobile App

Approximately 1 month prior to travel, you will receive emails from the Auto-Owners Insurance Registration Desk at Gavel International with downloading, activation, and log-in instructions for the Auto-Owners Insurance Los Cabos Mobile App. The personalized app will provide the most up-to-date information available throughout the program. We encourage you and your guests to download the app to your personal devices prior to leaving for Los Cabos.

The travel app is designed to provide a more interactive experience for all attendees. You'll be able to view general trip information regarding the destination, hotel and transportation, optional activities, your personalized agenda and flight schedules, and so much more!

Special Requests/Medical Needs

If you have specific dietary requirements or medical needs, such as a wheelchair, please indicate these requirements in your online registration so that proper accommodations can be made. You may also contact the Auto-Owners Insurance Travel Desk at Gavel International with your needs. If you are confined to a wheelchair and require special arrangements, please contact Auto-Owners Insurance or Gavel International with your specific needs so that handicap accessible rooms and/or handicap accessible vehicles for transfers can be arranged for you, based on availability at the resort.

Most airlines will allow medical supplies or equipment on board as additional items at no extra charge. Some medical items can be carried on the plane as an “additional carry-on item” as long as they meet the standard size and weight limits. If your supplies/equipment are included in a larger bag that contains other non-essential items, that bag will not be considered a free item and will be subject to normal baggage fees. Check with your airline for their policies and restrictions and if advance notice is required.

Travel Dates

If you cannot travel on the group travel dates, you cannot arrange a visit on your own at a later date.  The Auto-Owners Insurance Incentive Travel program is a group function and is not planned for individual visits. There will be no compensation for unused travel.