Aruba
Pack & Plan Ahead
Attire

This is a casual, beach destination. Lightweight, summer casual clothing and
comfortable walking shoes are appropriate for daytime. A hat or visor, sunglasses and sunscreen are recommended for this tropical destination. For A-O Trips group dinners, resort casual is recommended, such as a collared shirt or blouse with slacks, dress shorts, capri pants, skirt or sundress. Sport coats and ties are not necessary for this trip. Flat shoes are recommended for the Sunset Cruise and beach dinners. You should also pack a light jacket or sweater, as the evenings may become cool.  A raincoat or small umbrella is also recommended. Do not forget to pack your swimsuit.

Average Temperature

Average temperature year-round is in the mid-80’s Fahrenheit. However, evenings can become cool with the tropical winds.

Cell Phone/Data Service

Prior to using cell phones internationally, please contact your cell phone service provider for their availability, rates, roaming fees and charges related to international service. You can turn off the cellular data on your phone and only use the complimentary Wi-Fi at the hotel in order to access the A-O Trips Aruba Mobile App for this trip.

Contact Information

Auto-Owners Insurance will provide cards in your pre-trip package that will have your contact information while on the trip. We recommend that you leave these cards with your family and office so you can be contacted in case of an emergency.

Gratuities

All gratuities for group events, housekeeping and porterage at the hotel have been covered by Auto-Owners Insurance. No additional gratuities are necessary; however they can be given at your own discretion. You will be responsible for any gratuities for services that you obtain on your own.

Incidental Accounts

When you check-in at the Aruba Marriott, you will be asked to provide a credit card to establish charging privileges for incidental expenses. There will be a hold of $100 per day. We do not recommend that you use a debit card for this. Your hotel incidental account will need to be settled upon your check-out the hotel. The hold on your credit card may not be removed until several business days following the departure from the hotel.

Mobile App

Approximately one month prior to your trip, you will receive an email from A-O Trips - Aruba (2202 Short Program) (AOI2202) with downloading, activation, and log-in instructions for the A-O Trips Aruba Mobile App. The personalized app will provide the most up-to-date information available throughout the program. If you have not done so already, we encourage you and your guests to download the app to your personal devices prior to leaving for Aruba. The mobile app was designed to provide a more interactive experience for all attendees. You'll be able to view general trip information regarding the destination, hotel and transportation, daily agenda along with local activities, flight schedules, current COVID-19 related protocols, and so much more!

Personal Responsibility

The monitoring and consumption of alcoholic beverages is your responsibility. Auto-Owners Insurance and Gavel International will not be responsible for monitoring or controlling access to alcoholic beverages for any travelers.

Special Requests/Medical Needs

If you have specific dietary requirements or medical needs, such as a wheelchair, please indicate these requirements in your online registration so that proper accommodations can be made. You may also contact the Auto-Owners Insurance Travel Desk at Gavel International with your needs, once you are assigned to your travel dates. If you are confined to a wheelchair and require special arrangements, please contact Auto-Owners Insurance or Gavel International with your specific needs so that handicap accessible rooms and/or vehicles for transfers can be arranged for you, based on availability at the hotels.

Most airlines will allow medical supplies or equipment on board as additional items at no extra charge. Some medical items can be carried on the plane as an additional carry-on item as long as they meet the standard size and weight limits. If your supplies/equipment are included in a larger bag that contains other non-essential items, that bag will not be considered a free item and will be subject to normal baggage fees. Check with your airline for their policies and restrictions and if advance notice is required.

Time Zone

Aruba is on Atlantic Standard Time year-round. However, when the US springs forward for daylight saving, Aruba has the same time as Eastern Daylight-Saving Time. The entire program will be on Eastern Daylight-Saving Time.

Travel Dates

If you cannot travel on the group travel dates, you cannot arrange a visit on your own at a later date. The Auto-Owners Insurance Incentive Travel program is a group function and is not planned for individual visits. There will be no substitutions or compensation for unused travel.