Own Air / Driving - AO Trips

After October 14, 2025, any changes made to your transportation choice could result in penalty fees.  Please send your flight itinerary with confirmation number and receipt to incentive.travel@aoins.com upon booking.

In order to receive reimbursement for your flights, a detailed flight itinerary and receipt must be received by November 14, 2025.  The itinerary and receipt need to show the itemized costs for the ticket, any other options or upgrades, and the flight confirmation number. 

• Please do not book your flights until you have been assigned to your travel dates.

• If itemized costs are not submitted, we will determine the reimbursement amount based on available coach/economy class tickets for the same itinerary.

• For hotel extensions, please do not contact the hotel directly. MORE INFORMATION WILL BE AVAILABLE AFTER MARCH 15, 2025.

Reimbursements will only be made for coach/economy class tickets.  We will not reimburse for upgrades or other add-ons, such as inflight Wi-Fi, meals, premium seating, luggage, insurance or other items that are not a part of the base price of the ticket.

• If you are flying on dates other than the group travel dates or visiting other destinations, we will reimburse for the flight from your home city to the first destination and back home from your final destination.  We will not reimburse for flights or other transportation in-between your departure and return dates or for flights that include a hotel stay in another city. 

• If your flights are delayed or cancelled, you will be responsible for rebooking your flights.

• Reimbursements will not be made for additional expenses incurred due to flight delays or cancellations.

Reimbursements will be sent to you via check from Auto-Owners Insurance AFTER you have traveled on the trip.

Auto-Owners Insurance will reimburse you for the actual cost that you paid for your flights up to the maximum amount of $400 per traveler.

• If you will be using airline reward points, miles, or vouchers for the entire fare, OR traveling to the destination by methods other than a commercial flight, you will receive a compensation check for $300 per traveler.

• Once we receive your flight itinerary and receipt, we will confirm your reimbursement amount.  Should you later make changes to your itinerary, your reimbursement amount will not change.

• Air allowances will not be reimbursed for cancelled trips. 

More information to be available after March 15, 2025.

Transfers from/to the airport/hotel will be provided when the following criteria is met: 

• You are arriving/departing on designated group arrival/departure days.

• If you are extending your trip before or after the group dates and your arrival or departure date overlaps with those of another group, transfers will be provided within the designated times below.

• **ARRIVAL AND DEPARTURE WINDOWS WILL BE AVAILABLE AFTER MARCH 15, 2025.**

• If your flight is delayed causing you to arrive after the arrival window indicated above, transfers will not be provided unless there are other Auto-Owners travelers on that same flight using program air.

• Your complete flight itinerary and receipt must be received by November 14, 2025.

• There will be no transfers available from airports other than Orlando International Airport (MCO). 

• Traveling with children:  please bring car seats or booster seats for children as needed. If you need a car seat or booster seat provided for you, there will be an additional cost and this needs to be arranged in advance at the time of booking.

If you do not meet the above criteria to join the group transportation or if you arrive or depart on non-group arrival and departure days, you will be responsible for your own transportation arrangements to and from the airport and resort. The transfer time from the Orlando International Airport to the Disney’s Grand Floridian Resort is approximately 30 minutes depending on traffic.

Complimentary Self-Parking

Enjoy complimentary self-parking at Disney Resort hotels. Here’s what to know:

• Standard self-parking is complimentary for day guests while they enjoy select dining, shopping, entertainment and recreation experiences at Disney Resort hotels.

• Overnight self-parking is complimentary to guests staying at Disney Resort hotels at Walt Disney World Resort.

Valet Parking
Valet service is offered at Disney’s Grand Floridian Resort and Spa. Valet service is currently $44.73 per night, per vehicle (including tax, not including valet tips). Pricing is subject to change for 2026.

Parking at the Cruise Terminal – Port Canaveral

The cruise terminal has a parking garage located right next to the ship. 

Parking for a 4-night cruise is $85 per vehicle (plus 7% tax) or $90.93 per vehicle. (Pricing is subject to change for 2026.)

Guests may visit Port Canaveral's website, 

https://www.portcanaveral.com/Cruise/Directions-Parking for more information 

Refer to the Ground Transportation section of our website.